Shipping policy
At KLR Rice, we offer FREE shipping across India on all orders.
Order processing: Orders are dispatched within 1-2 business days (Monday-Saturday, excluding public holidays) from our mill in Chakulia, East Singhbhum, Jharkhand.
Delivery time: Estimated delivery is 3-7 business days depending on your location. Metro and nearby regions usually arrive sooner; remote pincodes may take a little longer.
Courier partners: We ship via trusted partners including Xpressbees and India Post. A tracking link is shared by email/SMS once your order is dispatched.
Cash on Delivery: COD is available on serviceable pincodes. Prepaid (UPI/cards) orders are dispatched faster.
Coverage: We currently ship within India only.
Delays: Deliveries may occasionally be delayed due to weather, regional restrictions or courier constraints beyond our control. If your order has not arrived within the estimated window, contact us at klragropvtltd@gmail.com or 09163998888.
Address accuracy: Please ensure your shipping address and phone number are correct. We are not responsible for orders delayed or returned due to incorrect address details.